Loading...
Energy & Resources
AI Agents & Automation for Energy & Utilities
Optimize generation, transmission, and customer operations across the energy transition.
AI for utilities, IPPs, and energy retailers — grid through customer.
Market Context
- $10T
Annual energy transition investment needed
- 20-30%
Of energy waste in commercial buildings addressable
- 60%+
Of utility customer-service contacts are routine
- $150B+
Annual US grid modernization spend
Industry View
Where AI changes the operating model.
Energy and utilities are navigating the largest infrastructure transition in a generation while running 24/7 critical operations. AI is now central to grid optimization, asset reliability, and customer experience.
ClearForge builds production AI for utilities and energy operators that lift reliability, compress cycle times, and improve customer outcomes.
Energy Value Chain
Every function. Every activity. Where AI fits.
The full operating value chain for energy — and the specific activities ClearForge automates or runs as AI agents inside each function.16 addressable activities across 4 functions.
AI agent
Predictive model
Copilot
Workflow automation
01
Generation & Trading
Forecast better, dispatch smarter, trade tighter.
Load + renewable forecasting
Predictive modelForecast load and renewable generation by interval and zone
20-40% forecast error reduction
Dispatch optimization
AI agentOptimize unit commitment against forecast and constraints
2-5% reduction in production cost
Power-trading copilot
CopilotRecommend trading strategies based on signals + risk limits
Lift trading P&L per trader
Asset-performance monitoring
Predictive modelPredict equipment performance degradation in plants
Reduce unplanned outages 20-40%
02
Grid Operations
Lift reliability and accelerate restoration.
Outage-prediction model
Predictive modelPredict outage probability by feeder using weather + asset data
Pre-position crews, reduce SAIDI 10-20%
Outage-restoration agent
AI agentOptimize crew routing and dispatch during storm events
Faster restoration, fewer customer-minutes lost
DER-orchestration model
Predictive modelCoordinate distributed energy resources across grid
Defer T&D capex
Asset-inspection automation
Predictive modelVision models inspect lines, poles, transformers from drone imagery
5-10x inspection coverage
03
Customer Operations
Self-service the routine, escalate the complex.
Service-request agent
AI agentAgent handles billing, outage status, service starts/stops
50-70% deflection of inbound contacts
Bill-explanation copilot
CopilotGenerate plain-language bill explanations for customer questions
CSAT lift, fewer escalations
Energy-efficiency agent
AI agentRecommend efficiency improvements by customer usage profile
Lift program participation 2-3x
Collections optimization
Predictive modelRecommend collection strategy by account
Reduce DSO, lift collection rate
04
Field & Maintenance
Get the right tech, with the right truck, to the right job.
Work-order triage
AI agentClassify work orders, assign tech skill, predict duration
First-time-fix lift 15-30%
Mobile-tech copilot
CopilotField tech assistant with manuals, schematics, and AR overlays
Lift productivity per tech
Inventory & truck-stock agent
AI agentRecommend truck-stock loadout by predicted job mix
Reduce return-trips 20-40%
Vegetation-management model
Predictive modelIdentify vegetation risk areas from imagery
Reduce vegetation-caused outages
Industry Challenges
Where energy operators are losing margin today
Energy-Transition Complexity
Utilities are integrating DERs, EVs, and renewables while keeping the grid stable.
$10TEnergy transition investment
Customer Operations Cost
Most service contacts are routine billing/outage questions that can be deflected to AI.
60%+Of contacts are routine
Grid-Modernization Pace
Aging infrastructure plus rising demand means smarter, faster decisions on capex.
$150B+Annual US grid modernization
Reliability Pressure
Customers expect always-on service. AI-driven prediction and restoration moves SAIDI/SAIFI numbers.
20-30%Of energy waste addressable
The Forge Method
How ClearForge ships AI in energy.
The Forge Method for utilities targets the workflow with the highest reliability + economic impact — usually outage prediction, work-order triage, or customer service. Sprint deploys agents integrated to OMS, CIS, and field-mobile systems. Scale runs continuous improvement with regulated audit trails.
4 wks
Forge Diagnostic
10 wks
Forge Sprint to production
Ongoing
Forge Scale operating cadence
Get a custom value chain for your business.
Forge Intelligence™ generates a personalized AI value chain from your website — every function, every activity, with the specific automations we'd ship first.